Call Recording Device Product List and Ranking from 4 Manufacturers, Suppliers and Companies | IPROS

Call Recording Device Product List

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Takakomu Co., Ltd. General Catalog

Takakomu Co., Ltd. General Catalog

A wide range of products that help improve the efficiency and reduce the burden of telephone response operations!

Takacom is an information and communication equipment manufacturer that provides comprehensive support from planning and development to design, manufacturing, sales, and after-sales service for telephone call recording systems, automatic response systems (IVR, voice response, answering machines), emergency notifications, automated broadcasts, time servers, and more. We offer optimal solutions tailored to your requirements and implementation scale from our extensive product lineup.

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Call Recording Device VR-755

Call Recording Device VR-755

A multi-channel, long-duration recording model that accommodates up to 96 channels! Enhanced security with optional hard disk encryption!

This is a call recording device that can accommodate PRI/BRI/analog lines. The recorded audio is saved on the built-in hard disk. You can search and play back the recorded audio from a client computer with the separately sold "LAN Playback Software VR-LS700" installed. ● The main unit can accommodate up to 96 channels in a 4U size, allowing mixed connections of analog, BRI, and PRI lines. ● It can record up to 70,000 hours in standard mono format. The hard disk used for recording is duplicated for enhanced reliability. ● Audio data can be efficiently searched using various search keys such as "date," "call information," "playback flag," and "notes." ● You can search and play back via the network using the "LAN Playback Software VR-LS700" (sold separately) installed on your computer. ● Audio data can be backed up to a Blu-ray disc. ● It supports HDD encryption using Windows drive encryption features (BitLocker/shipping option). *A BitLocker key (sold separately) is required at the time of device startup.

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Call Recording Device VR-870VoIP / VR-830VoIP

Call Recording Device VR-870VoIP / VR-830VoIP

Supports IP phone services! Achieves low-cost and short-term construction with a simple connection configuration!

This is a call recording device that connects to IP telephone services and automatically saves calls using a digital recording method. It records calls by capturing necessary SIP and RTP packets using a uniquely developed packet filter. ● A low-cost call recording system can be built in an IP-PBX environment that directly accommodates IP telephone services. ● It can accommodate up to 100 channels and can record up to 70,000 hours on the main unit's HDD (in the case of VR-870VoIP/standard mono). ● Voice data can be efficiently searched using various search keys such as "date," "call information," "playback flag," and "notes." ● Voice data search and playback, as well as call monitoring, can be operated via a web browser without the need for a separate license. ● By using the separately sold "PBX Integration Server Software VR-PM800 SV-UNV," it is possible to obtain internal information such as extension numbers and operator IDs from NEC-made exchanges and add this internal information to the recorded files.

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Call recording device VR-L147H

Call recording device VR-L147H

Easily expand call recording by one seat at a time and build a network-based call recording system! Compact design and PoE power supply support make installation easy!

This is a call recording device that connects the included call recording adapter to a telephone receiver or external audio source to record calls onto the built-in memory. By connecting to a network, settings and playback of recorded audio can be managed from client computers on the network. ● Its compact design and two-piece structure with the recording adapter allow for installation in locations with limited space. ● Search and playback can be easily done through a web browser on a computer. ● It can record up to 237 hours in the built-in memory and supports backup and long-term storage of audio data through a call recording server (sold separately). ● It supports PoE, allowing connection in locations without power supply. ● There is a model (VR-L147H SC) that can eliminate side tone from telephones where the outgoing sound is mixed with the incoming sound, enabling separate recording of outgoing and incoming audio, making it ideal for voice recognition as stereo recording. ● An API is provided to control call recording, audio data transfer, and other operations from CTI and CRM applications, making it easy to develop applications that implement call recording features.

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Call recording system "YouWire"

Call recording system "YouWire"

Developed, sold, and supported in Japan! We will record calls made on telephone terminals used in the office.

"YouWire" is a recording system that allows for centralized management of four types of audio: office phone call recordings, mobile phone call recordings, audio minutes of face-to-face meetings, and audio minutes of web meetings. It can be used in various scenarios, such as confirming transaction details with customers in the office, verifying calls while out, and supporting the creation of meeting minutes. Since all recording information is stored and managed on a server, there is no need to worry about the storage capacity of smartphones and other devices. 【Features】 ■ Records calls made on office telephone devices ■ Centralized management of all call and conversation recordings ■ Reliable domestic product ■ Security measures and selectable data management ■ Diverse "search/playback functions" and "administrator functions" *For more details, please refer to the PDF materials or feel free to contact us.

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Call recording device "VOISTORE TOV"

Call recording device "VOISTORE TOV"

A user-friendly call recording device that visualizes the "record" of intangible conversations.

"VOISTORE TOV" is a call recording system that thoroughly pursues an easy-to-use user interface and the features necessary for contact center operations. By integrating with PBX and switches such as Avaya, Cisco, and NEC, as well as CTI middleware like Genesys, Avaya CT, and Cisco ICM, users can smoothly search, play back, and save information based on their needs. Additionally, by collaborating with Ribbon Communications SBC Edge, it is possible to record calls from Microsoft Skype for Business and Teams. 【Features】 ■Flexibility ■Reliability ■Usability *For more details, please download the PDF or feel free to contact us.

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Call Recording System "Open Logger"

Call Recording System "Open Logger"

You can introduce a call recording system compatible with Hikari Phone at a low price through "rental"!

We offer rental of our call recording system, 'Open Logger,' which solves problems related to phone calls. It automatically records and saves all calls, allowing you to quickly reference the desired recording through call recording search, thus preventing disputes over "who said what." Additionally, by keeping call recordings, you can use them as a substitute for notes to ensure you accurately understand the details of business negotiations conducted over the phone. Please feel free to contact us if you have any requests. 【We solve the following problems】 ■ Need an adapter for each phone, making centralized management difficult ■ It takes time and effort to find necessary audio data ■ Calls are not recorded because recording must be started manually ■ The call recording system does not support optical phone services ■ The price is too high to proceed with implementation *For more details, please download the PDF or contact us.

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Call recording device VR-514BRI

Call recording device VR-514BRI

<BRI line compatible> For recording and confirming telephone responses! Space-saving design in 1U size! Maintenance-free with a safe design that does not use moving parts!

This is a call recording device compatible with BRI lines. The recorded audio is saved in the built-in memory. You can search and play back the recorded audio from a client computer with the included "LAN Playback Software VR-LS510" installed. ● The slim design of the chassis (1U) allows for easy installation in small offices or locations with limited space. ● It features a safe design that does not use moving parts like hard disks or backup drives, making it maintenance-free and eliminating the need for a UPS. ● Search and playback can be operated from your computer in a network environment. ● You can narrow down your search for the desired call using various search keys such as "call start date and time," "outgoing/incoming type selection," and "notes content or absence." ● You can monitor conversations during calls with customers from your computer. ● There is also a long-duration model (VR-514BRI LC) that can record up to approximately 4,000 hours.

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Call Recording Device VR-920 WX

Call Recording Device VR-920 WX

Collaboration with NEC Platforms' business phone "Aspire Series"! Build a high-function, low-cost call recording system!

The "Aspire series" dedicated call recording interface captures not only the audio of the calls but also internal and external line information, saving it to the hard disk. ● Simply connect to the Aspire series with a LAN cable. Installation is easy, allowing for low-cost and quick deployment. It can be built without selecting connection lines. ● It can accommodate up to 100 channels and record up to 70,000 hours on the main unit's HDD. ● By obtaining internal line information, efficient searching and playback can be performed using search keys such as operator IDs. ● Voice data search and playback, as well as call monitoring, can be operated via a web browser. No additional license is required.

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Call recording device VR-D179 / VR-D179A

Call recording device VR-D179 / VR-D179A

Easy connection and easy operation, record as a memo! Supports announcements such as "We will record this call..."!

The receiver of the telephone and the telephone line are connected to record calls. The recorded audio is saved on an SD card. ● Slim design that can be placed under the telephone. Call recording can be easily used as a memo with simple operation. ● Different modular arrangements (pin assignments) for receivers depending on the telephone can be easily set by switching. ● Custom or fixed announcements such as "This call will be recorded for service improvement" can be sent out. ● Up to 4,444 hours of recording can be done on an SD card (in LP mode with a 32GB SDHC card). ● By installing dedicated software on a computer and connecting via USB cable, you can search and play audio from the computer, as well as transfer audio files. Power can also be supplied from the computer via USB. ● A unique recording activation method prevents missed recordings of calls and suppresses erroneous recording due to surrounding sounds when not on a call. <Patent 4841526>

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Mobile Phone Call Recording System VR-MP110S Series

Mobile Phone Call Recording System VR-MP110S Series

SoftBank "Call Recording Service" available! Record calls on mobile phones and smartphones!

By using the carrier services provided by SoftBank, we can obtain and save not only the voice of service contract users' calls but also their phone number information to a hard disk. The saved audio files can be searched and played back using the web browser on the client computer. ● Compatible with SoftBank's "Call Recording Service." By receiving the audio data stored on the "Call Recording Service" server, it is possible to search and play back. ● The hardware offering "VR-MP110S SV" allows for recording up to 250 channels. For more than 250 channels, the software offering "VR-MP110S" can accommodate up to 2,000 channels. ● Audio data search and playback can be operated via a web browser. No additional license is required. ● By registering additional information such as the owner and display name (department name, etc.) for mobile phone numbers, it becomes possible to search using the registered information.

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Call Recording Device VR-518A

Call Recording Device VR-518A

<Analog Line Compatible> Ideal for recording and confirming telephone responses! Space-saving design in a 1U size! Maintenance-free with a safe design that does not use moving parts!

This is a call recording device compatible with analog lines. The recorded audio is saved in the built-in memory. You can search and play back the recorded audio from a client computer with the included "LAN Playback Software VR-LS510" installed. ● The slim design of the chassis (1U) allows for easy installation in small offices or locations with limited space. ● It features a safe design that does not use moving parts like hard disks or backup drives, making it maintenance-free and eliminating the need for a UPS. ● You can operate search and playback from your personal computer in a network environment. ● You can narrow down your search for specific calls using various search keys such as "call start date and time," "outgoing/incoming type selection," and "notes content or absence." ● You can monitor conversations during calls with customers from your computer. ● There is also a long-duration model (VR-518A LC) that can record up to approximately 4,000 hours.

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Call Recording Device VR-518H

Call Recording Device VR-518H

<Receiver Connection Compatible> For recording and confirming telephone responses! Space-saving design in a 1U size! Maintenance-free with a safe design that does not use moving parts!

This is a device that records audio from a recording adapter (sold separately) connected to the receiver. The recorded audio is saved in the built-in memory. Additionally, by using a microphone adapter (sold separately), it can record audio from a microphone installed at face-to-face service counters. You can search and play back the recorded audio from a client computer with the installed "LAN Playback Software VR-LS510." ● The slim design of the chassis (1U) allows for installation in small businesses or locations with limited space. ● It features a safe design that does not use moving parts such as hard disks or backup drives, making it maintenance-free and not requiring a UPS. ● Search and playback can be operated from a computer via LAN. ● You can narrow down your search for specific calls using various search keys such as "call start date and time" and "content or absence of notes." ● You can monitor conversations during calls with customers from your computer. ● There is also a long-duration model (VR-518H LC) that can record up to approximately 4,000 hours.

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Mobile phone call recording system VR-MP110K series

Mobile phone call recording system VR-MP110K series

KDDI "Call Recording Feature" supported! Record all calls, both outgoing and incoming, regardless of the mobile phone model!

Using the carrier services provided by KDDI, we will obtain and save the voice of service contract users' calls, along with their phone number information, to a hard disk. The saved audio files can be searched and played back using a web browser on a client computer. ● All mobile devices under corporate contracts using "au Office Number," "Office Keitai Pack," and "au Mobile Phone," as well as phone numbers using "KDDI Optical Direct," can be recorded. ● The hardware offering "VR-MP110K SV" allows for recording up to 250 channels. If the number exceeds 250 channels, the software offering "VR-MP110K" can accommodate up to 2,000 channels. ● Audio data search and playback can be operated via a web browser. No separate license is required. ● By registering additional information such as BCD internal extension numbers*, mobile phone numbers, owners, and display names (such as department names) to the dial-in number (office number), it becomes possible to search using the registered information. *When contracted for Business Call Direct.

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